Solutions  -  Food & Beverage Market Research Agency

Make your guest experience one worth talking about

Nepa helps you grow and develop your hospitality business by researching your market's behaviour patterns to ensure the best possible experience for your customers. Our food & beverage market research services aim to:
Embracing a guest-centric approach
  • Get the full picture of a guest’s journey from booking to review, identifying areas of improvement to ensure a flawless customer experience
  • Create experiences that exceed expectations at the moments that matter most, going above and beyond the competition
  • Understand which packaged offerings drive bookings and sales, increasing conversions and driving the success of your food & beverage business

Customer Experience

Design a bespoke food & beverage market research program through the use of qualitative data, advanced analytics, and expert guest experience consultants.

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Brand & Ad Tracking

Obtain strategic and continuous Brand Health market research delivered by leading brand strategists, helping you optimise your communications and ensure a positive experience of your brand.

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Innovation Acceleration

Improve on promised experiences and go-to-market strategies with advanced insight techniques for segmentation, ideation, concept tests, and more. Enhance your market techniques with knowledgable food & beverage market research

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Marketing Mix Modelling

Marketing mix modelling helps you manage your budgets. Boasting partnerships with major digital advertising platforms and AI-powered continuous modelling, we optimise your media spend and allocation for sales and brand health, meaning you can use the extra income for other areas of your business.

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Path to Purchase

Prioritise the omnichannel touchpoints that drive conversion with behavioral and attitudinal data from shopper communities and robust analytics.

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