Solutions  -  Retail

Experience is a matter of survival for retailers

We provide a holistic data science and research approach to -
  • Increase store and web traffic
  • Win in local markets
  • Empower employees to improve customer experience

Customer Experience

Design or improve Voice-of-Customer research programs with connections to financial and location data, advanced analytics, and expert CX consultants.

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Brand & Ad Tracking

Strategic and continuous Brand Health research delivered by brand strategists to help you optimize communications and build strength.

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Innovation Acceleration

Improve products and go-to-market strategies with advanced customer insight techniques for segmentation, ideation, concept tests, and more.

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Marketing Mix Modelling

Boasting partnerships with major digital advertising platforms and AI-powered continuous modelling, we optimize your media spend and allocation for sales and brand health.

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Path to Purchase

Prioritize the omnichannel touchpoints that drive conversion with behavioral and attitudinal data from target shoppers.

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Success Story

Coop saw a 42% Profit Growth in Competitive Market through Actionable CX Strategy and Execution

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