Blog Post

The value of a magical experience!


Both of my sons’ hands where all sweaty as they looked up at the huge snow-clad mountain.… Read more
Blog Post

What you learn when world class CX leaders come togethe..


As the holiday spirit swept into New York in early December, Nepa hosted a round table discussion… Read more
eBook

How to steal foot traffic from competitors


Know what drives customers to walk by your competitor’s store and into yours, to drive more visits… Read more
eBook

Local is the New Global – Using Customer Feedback..


Customer feedback is the data resource for monumental growth. Enjoy the interview in theaboutpages.com  page 14-16 of… Read more

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Blog Post

Data Everywhere – Insights Not Found


Why should we be looking at insights to inform our decisions? The simple answer, money. It's that time… Read more
Blog Post

Modelling marketing strategy to sell more pizza


The time when “trust your gut” was a decisive factor in developing marketing plans is over. With… Read more
Blog Post

Measure what really matters – Facebook perspective


The nature of the consumer journeys are getting more complex to understand and new digital advertising products… Read more
Webinar

Webinar – Does your data have purpose?


We see many companies out there – both market research and customer experience – talk about democratizing… Read more
Blog Post

The impact of advertising must always be questioned


Online advertising is no exception. As P&G Co wants every dollar to add value for their consumers… Read more
Blog Post

Local retailers can use Big Data to bolster growth


Amid a shift to online consumer spending, more than twice as many traditional brick and mortar retail… Read more