Consumer insights that drive innovation, development and sales.

Blog Post

May 29, 2019
Last week, Nepa sponsored the Insights Exchange 2019 in Salt Lake City. The theme of "Moving Mountains"… Read more

Blog Post

May 8, 2019
CX measurement software has made it possible for virtually any company to collect feedback from its customers… Read more

Blog Post

April 29, 2019
For marketers, tactics often trump brand as companies seek new ways to track and activate short-term sales. … Read more

Blog Post

April 10, 2019
When digital commerce began its ascent, it looked like we were living in a binary world: Online… Read more

Blog Post

April 9, 2019
This year’s Food Marketing Conference at Western Michigan University focused on the ongoing transformation of the industry,… Read more

Blog Post

April 5, 2019
Occasionally it’s good to go back to school. Last week, I had the opportunity to attend Retail… Read more

eBook

April 4, 2019
The new solutions that help marketers thrive Marketing measurement and analytics needs a new playbook. Learn how… Read more

Blog Post

April 2, 2019
Getting repeat customers is the holy grail of most businesses, and what’s better for that than a… Read more

eBook

March 20, 2019
Win in the Age of the Customer with Empowered Employees Learn how measurement and analytics can lead… Read more

Blog Post

March 15, 2019
“Strategy without tactics is the slowest route to victory. Tactics without strategy is the noise before defeat.”… Read more

Blog Post

March 7, 2019
“How do you really feel about me?” It’s an awkward question in a relationship. It’s also a… Read more

Blog Post

March 4, 2019
As someone who has worked in the customer experience space for over 20 years, across multiple industries,… Read more