Consumer insights that drive innovation, development and sales.

CX Next Recap: Empathy, Emergence, and Money

May 11, 2018
As Customer Experience (CX) professionals gather in New Orleans for the Customer Experience Professionals Association (CXPA) 2018… Read more

Event: Level up your CX

February 15, 2018
Welcome to an exclusive opportunity to "Level Up your Customer Experience". It´s a free CX seminar that… Read more

Retailers are you ready for 2018?

February 12, 2018
Retail continues to be at a tipping point with shoppers that are drastically different than even 3… Read more

Nepa insight partner to Oriflame

January 30, 2018
Oriflame choose Nepa as insight partner for global brand research. There is a common denominator among successful brands. They… Read more

The value of a magical experience!

January 12, 2018
Both of my sons’ hands where all sweaty as they looked up at the huge snow-clad mountain.… Read more

What you learn when world class CX leaders come togethe..

January 11, 2018
As the holiday spirit swept into New York in early December, Nepa hosted a round table discussion… Read more

How to steal foot traffic from competitors

December 12, 2017
Know what drives customers to walk by your competitor’s store and into yours, to drive more visits… Read more

Local is the New Global – Using Customer Feedback..

November 17, 2017
Customer feedback is the data resource for monumental growth. Enjoy the interview in theaboutpages.com  page 14-16 of… Read more

Data Everywhere – Insights Not Found

November 1, 2017
Why should we be looking at insights to inform our decisions? The simple answer, money. It's that time… Read more

Modelling marketing strategy to sell more pizza

October 30, 2017
The time when “trust your gut” was a decisive factor in developing marketing plans is over. With… Read more

Measure what really matters – Facebook perspective

October 23, 2017
The nature of the consumer journeys are getting more complex to understand and new digital advertising products… Read more

Webinar – Does your data have purpose?

September 25, 2017
We see many companies out there – both market research and customer experience – talk about democratizing… Read more